Samsung OfficeServ 7000

Traditional or IP based, wired or wireless PBX solution for voice and data communication

Key Benefits

• Flexible and multiple deployment of IP, Digital and Analogue connectivity
• Easy deployment of VoIP tele-workers
• Enterprise Class Data Capabilities
• Sophisticated Call Routing and Call Centre functionality
• Integrated voicemail server with unified messaging, e-mail and fax integration
• Web Based User Management System
• Integrated applications for Call Management Reports and Call Recording

In Detail

The Samsung OfficeServ 7000 series hybrid communications servers provide a traditional or IP based, wired or wireless solution for voice and data communication in a single, secure IP platform.

OfficeServ 7000's building block approach to converged communications allows you to start with a single site and grow the system in line with your business, protecting your investment. It is also possible to control costs, reducing the total cost of ownership through implementing centralised cost-tracking, security alerts and departmental billing.

OfficeServ 7000 aims to deliver change without compromise; making deployment simple without sacrificing features and functionality for your mission-critical applications. Ideal for multi-site deployment, the OfficeServ 7000 facilitates informal call centres working as a single cohesive unit, meaning operators and supervisors can monitor and assist a dispersed virtual team.

Using the comprehensive range of features and functionality incorporated within the OfficeServ 7000 range of systems, businesses can deploy sophisticated and fully unified telephony applications, secure data communications infrastructure and policy-driven networks. So, whether you are a small company, a branch/head office or a large organisation operating multiple sites, OfficeServ 7000 servers offer an effective, affordable and highly scalable solution.

Unified communications, wherever you are

IP-based communication platforms provide a way for employees to access their desktop and corporate applications as well as fully-featured voice capabilities regardless of their location, enabling 'location independence'.

The OfficeServ 7000 series provides on-going flexibility to meet the needs of future expansion, moves and changes. Adding more phones or moving people around to new extensions is all quick and easy whether that’s within the office, at another office, away from the office or while working from home.

Enhanced applications

• Voicemail: OfficeServ Messaging solutions enable integration of voicemail with e-mail, provide Auto Attendant to answer and direct callers or can intelligently route callers or fax messages. Greetings and call routing can be changed so that they can be customised for callers, users and groups.
• Call centre functions: OfficeServ can make call routing decisions based on the CLI or DDI number dialled. It can then decide on the most skilled person/group to handle the call, assign priority and warn the recipient of the nature of the call.
• SIP Trunking: The OfficeServ 7000's media gateway is integrated into the main processor so the system can also be supplied as an 'out of the box' solution for VoIP telephony with IP handsets. As a VoIP solution, OfficeServ 7000 can support SIP trunks and therefore is an ideal telephony system in this class for a SIP trunking solution.